CLIENT SUPPORT SPECIALIST

Description

Got a big brain? Not afraid to use the left side of it AND the right side? Do you often start sentences with, "okay, this idea might be completely crazy, but...?" Do you spend too much time on Facebook, Twitter or YouTube?

You might just be our kind of person. Check out the positions below, and if you think there's a fit, submit a cover letter and resume to greatjobs@grassroots.com. In the subject line of your email, please include the title of the job to which you are applying. BUT...before you apply, you should know some things about Grassroots Enterprise:

* We are the best at what we do, and we expect the best from our employees.
* We are insistent at all times at pushing the envelope and breaking new ground when it comes to technology, communications, and building movements.
* We are extremely committed to our work, and passionate about what we do.
* We are a uniquely family-friendly company and understand that balance and flexibility leads to exceptional performance.
* In our spare time, we like to launch revolutions. If there's a cause that needs to be championed, we don't talk about it, we do it. At any given moment, nearly every employee is engaged in some kind of side cause about which they feel passionate.
* We are an extremely tolerant company, but that goes both ways. We are multipartisan, and we respect and represent views from both the right and the left.
* We do not require TPS reports or flair.
* We like each other. A lot. We're nice to each other (even if expressed through biting sarcasm), we care about each other, and we actually have a lot of fun together. And we want to keep it that way.

If you've read this far, and are still interested, you may really, really be our kind of person.

We are looking for a Director-level professional working out of our Washington, DC office to lead delivery of internet strategy, programs and technology services to clients.

Responsibilities

* Lead account team servicing clients, directing strategy, technical deliverables, overall project management and client growth. This involves:
o Extremely proactive client service
o Leading key meetings, regularly
o Vendor and partner coordination
o Budgeting and project analysis
o Client expectation management and retention
o Growing client satisfaction and business
o Overall creation and maintenance of successful, reference-worthy client engagements

Company Name
Grassroots Enterprise
Company Website
http://www.grassroots.com/
Job Category
Business
Job Salary
Based on experience
Job Terms
Full Time
City
Washington, DC
State
District of Columbia
Application Deadline
Jul 16, 2008
Qualifications

* Love the internet
* 5-7 years experience working in online communications and PR
* Experience with grassroots mobilization and advocacy campaigns
* Experience with web-based communications planning for political campaigns, non-profits, corporations or associations
* Team management experience, focused on communications strategy and technology solutions
* You "get" social media and understand web technology
* Presentation skills
* Writing skills
* Proven ability to manage and grow a project
* Familiarity (at least) with HTML, CSS, and very comfortable with technology

How To Apply

To apply, please send your cover letter, resume, and a writing sample to greatjobs@grassroots.com. And please include answers to the following questions:

1. What's the second coolest thing you've ever done?
2. Write a haiku about online technology.
3. What question should we ask you in an interview?

Please indicate the position you are applying for in the subject line of your email. No phone calls please.

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